I had a minor warranty problem with my new Ram 3500 while traveling. Even though I bought my truck in another state, the folks at Allen Samuels worked me in quickly and got me back on the road. They even performed a software update/recall while they had my truck, all at no charge. I will likely be relocating to the area in the foreseeable future and even though mine was a minor problem this time, their great service will be the reason I buy my next truck there and refer new neighbors if/when my move is complete. Thanks for the quick and friendly service!
Great place to take your vehicle if you need some service. Not sure about the sales end but I'm sure it's great as well
Stopped in. Just browsing. Jose answered all of our questions & was not pushy. We are buying a truck!!
2008 Dodge 3500 air went out in 2016 and had it completely replaced for 4300.00 air just went out again and they are telling me the evaporator is leaking and gonna cost me another 2300.00 this is complete BS and of course it was only under warranty for 2 years go figureUpdate: Called and talked to Alex today he was very friendly and sympathetic and I know that this is all out of his control, but I'm truly Thankful for him taking the time to talk to me and explain things. Now fingers crossed that Dodge will do something about this! Thank you again Alex and look forward to hearing from you!
Frank Cevera III your amazing thank you for your help.
Frank cervera was GREAT , really helped get what we want under our price range, he went above and beyond for us and was in and out !!!!
I just a wonderful experience at this dealership! Now keep in mind I am 800 miles from home and the Jeep dealership where I purchased my Grand Cherokee. I explained my problem to Jay one of the service advisors and he got my vehicle in the shop very quickly. I waited in the customer lounge and took advantage of the free coffee and tv. It seemed like no time at all and they had me ready to go! The service director, Alex filled me in on what they found and what they had to do to repair the problem. Now for the best part! There was no charge to fix my vehicle! We are "winter Texans and have been coming to Rockport for five years now. We have passed by this dealership many times and thought it would really be handy if the Jeep ever needed something serviced. Now I know for sure they run a great shop and I'll not hesitate to come here again as well as recommend them to our friends. Great experience!!
Great experience and service as always from Tony Polsinelli!!! Thank you!!! We will definitely be back for our next vehicle from Allen Samuel's Dodge.
Recently bought a new Jeep from Allen Samuels Aransas Pass. This was my first brand new off the lot vehicle and I love it! Joseph was a great help and answered all my questions and concerns. He did everything he could to get me everything I was asking for in a Jeep Wrangler including leather! He was in constant contact with calling and texting when I wasn’t able to talk. Thank you Allen Samuels and Joseph for all the help!